Limited Time Offer: Try VIP Membership For FREE For 30 Days

Complete List of VIP Benefits

Free ESA Letter Renewal

Your annual renewal is free and will be expedited so there is no lapse in benefits.

24/7 Televet Access

Unlimited live video sessions and messaging with our team of knowledgeable vet professionals.

Online Dog Training

Choose from online ESA dog training or basic dog obedience through our partnership with dogacademy.org.

Exclusive Coupons

Access to exclusive discounts with 25+ pet retail partners.

Product Replacement

If your animal outgrows or damages their vest, collar, leash or collar tag, get a free replacement, no questions asked.

Document Insurance

If you lose your ESA letter or registration certificate our team will send you a new one.

Free Collar Tag

Custom collar tag for your furry little guy.

10% Off All Future Purchases

Get 10% off all future purchases with us.

VIP Customer Support Concierge

Dedicated support number for our VIPs that goes directly into a live agent's ear.

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Get A Legitimate ESA Letter Consultation You Can Trust

Our Fast and 100% Legally Compliant 3-Step Process

1. Request a Consult Call or submit a form to request your risk-free ESA consultation.

2. Speak With a Therapist We'll pair you with a professional licensed in your state.

3. Receive Your ESA Housing Letter Within 24 hours of being approved, you'll receive your ESA letter by email.

If you are not approved for an ESA letter your consultation fee will be fully refunded.

Peace Of Mind With 24/7 Online Access To Vet Professionals

  • Unlimited video and chat sessions with our nationwide network of vet professionals.
  • Chat is accessible 24/7, and video sessions are available 7 am - 12 am EST with same-day scheduling almost always available.
  • Feel free to schedule sessions to ask any pet parenting questions, not just when your furry little guy is sick.
  • Raising a fur-child is hard! We're here to help.
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Online Dog Training That Really Works

Basic Obedience Training Program

Training techniques and basic commands that every dog lover and pup should know.

$149.99 FREE

ESA Training

This course covers the laws around ESAs, as well as training techniques and basic commands that every dog lover and pup should know.

$149.99 FREE
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Exclusive Online Discounts At 25+ Pet Retailers (and growing!)

Gain access to exclusive deals with more than 25 pet partners.
This includes everything from % off promos, free shipping, free trials, gift cards and more!

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What People Are Saying

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Frequently Asked Questions

Our VIP subscription costs just $14.99 per month.
There are lots of benefits to joining our program including: free ESA letter renewal, unlimited 24/7 Televet access, exclusive coupons to our 25+ (and growing) pet partners, product replacement, choice of online ESA training or basic dog obedience training, document insurance, custom collar tag, 10% off all future US Service Animals purchases, and access to our VIP customer support concierge.
Anyone can join our VIP program, but those who have been approved for an ESA letter receive the maximum benefit.
No. As long as you have been a VIP member for 12 months, your ESA renewal is included in your membership fees. You will receive an email and phone call reminding you to schedule your renewal consultation so there is no lapse in benefits.
Absolutely! Our VIP members can save over $1,250 each year, which means your subscription can more than pay for itself in just a couple months. Save money at the same pet retailers you already shop at with our exclusive promos and schedule unlimited video consultations with vet professionals to reduce the stresses of being a pet owner.
The Basic Dog Obedience Training Program includes everything you need to know to train your dog in foundational commands and training techniques. The positive, reward-based methods will help you housetrain your dog and lay the foundation for a happy and well-functioning dog.
Our document insurance protects you if you misplace or damage your ESA letter, animal ID card or certificate so you can have peace of mind knowing that we’ve got your back. As a member of the VIP program, if your documents are lost or damaged we will quickly replace them for you, no questions asked.
If you miss a payment you will be notified by email and will be given 30 days to bring your account to current.
Despite the lack of definitive guidance on ESA letter expiration, it is recommended that ESA letters for housing are renewed at least once a year as many housing providers and landlords will refuse to accept an ESA letter more than one year old.
If your animal outgrows their vest, bandana, leash, or collar, we will happily replace it with a new one. Likewise, if your vest, bandana, leash, collar tag, or collar gets damaged just contact us and we will replace it.
Our cancellation policy is a no-questions-asked policy so if you no longer wish to be a VIP member and receive all the benefits then you can simply call us and cancel your membership any time. Our agents are available 7am - 11pm CST.
Unfortunately, your monthly VIP membership payments are non-refundable, but you can cancel at any time.
You can replace any lost, outgrown or misplaced products up to twice a year. There is no limit on how many times you can replace damaged products. For assistance with damaged product replacement contact our customer service department by emailing us at [email protected], our online chat, or our exclusive VIP customer support concierge line.
Once you join our VIP program, our system will automatically recognize you as a VIP member and give you 10% off all future orders.

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